your Expert Guide to

the people side of performance

I help organizations improve how managers lead, how teams work, and how performance actually happens.

The key to high Performance and outcomes that matter

With 16 years of working in team and organizational effectiveness, here’s what I’ve learned:
You can have a strong strategy, clear values, steady revenue, ambitious goals, and well-designed systems.

But performance breaks down in how people actually work.

When managers aren’t equipped to lead, when roles and accountability are unclear, and when teams struggle to coordinate across complexity—execution suffers.

The organizations that perform consistently well don’t leave this to chance.


They build the manager capability, team effectiveness, and performance systems that make strategy real.

That’s the people side of performance — where I focus my work.

I partner with leaders and teams to strengthen manager capability, improve team effectiveness, and build the performance systems that make strategy executable.

My work typically focuses on:
– Developing stronger, more consistent people leaders
– Improving how teams align, communicate, and make decisions
– Designing performance and talent systems that support accountability and execution

If you’re seeing friction in how work gets done—or a gap between strategy and execution—I can help you diagnose what’s happening and build practical, scalable solutions.

Human-centered, results-focused

With 16 years of experience in team and organizational effectiveness, I’ve learned what truly drives performance: how people lead, collaborate, and work together across complexity.

Through individual coaching, team development, or organization-wide initiatives, I help you build the human to human competence that unlocks impact, creativity, and lasting results.

  • Grow your capacity to meet the challenges of today’s world. 

    1:1 and group coaching for managers, leaders, and senior contributors. Learn More

  • Team offsites and group convenings that build trust and performance.

    Get everyone engaged in solving your most important challenges…while building connection and trust.

  • Talent thrives in clarity.

    I offer a range of talent development solutions to meet your needs, from pilot programs to strategic, long-term initiatives.

What People Are Saying

Participants noted that the offsite sessions sparked deeper conversations afterward. And I see their motivation to continue collaboration through the projects and process improvements they have proposed since our offsite.
— Kate Zimmerman, Senior Director of Research and Decision Science, Wikimedia Foundation
From our first day working together, your facilitation and organization of various strategy/process/collab/HR sessions has been an inspiration. Even in tough conversations I always enjoyed our times together.
— Josh Minor, CTO, Holly Park
I hired Kristen as a coach to support team effectiveness. Each team she worked with bloomed, becoming a better and higher performing version of itself.
— Arthur Richards, Senior Director of Global Learning and Development, Wikimedia Foundation
Kristen facilitated hard conversations among our managers to drive forward organizational changes around leveling our people, promotions, and career development to name a few.
— Corey Floyd, VP of Engineering for The Athletic, A New York Times Company
She knows how to encourage discussion and drive to meaningful outcomes.
— Wes Moran, Vice President of Engineering and Design, Mastercard

SERVICES