your Expert Guide to
the people side of performance
I help individuals, teams, and organizations collaborate effectively to create outcomes that matter.
The key to high Performance and outcomes that matter
With 16 years of working in team and organizational effectiveness, here’s what I’ve learned: You can have the greatest strategy, the clearest values, steady revenue, inspiring goals, airtight processes and systems…but if you don’t have competence at relating to other people, you will not be able to sustain success.
The reality is that business results depend on the quality of human interactions in your company.
“Hell is other people.”
“I am my own hell.”
THE CHALLENGE OF WORKING WITH OTHERS
Humans are naturally good at generating misalignment, misunderstanding, and unhealthy conflict.
We’re wired to jump to conclusions at lightning speed (good for survival in the wild, bad when Jan in Accounting makes an innocent mistake).
Things get done not because we’re good at working together, but despite the fact that we’re often so bad at it.
Without core communication and collaboration skills, everyday interactions can become like dirt and gunk in the operations and structures of our companies.
Misunderstanding, lack of trust, and poor communication corrode morale.
We can end up spending more time reacting to confusion and drama than we do creating value and impact.
No one wants to work in that type of environment, never mind contribute their talents and best thinking.
THE GOOD NEWS
With 16 years of experience in team and organizational effectiveness, I have refined a set of principles, core practices, and frameworks for healthy people dynamics.
You don’t have to figure it out alone.
Whether it’s through individual coaching, working with your team, or an organizational initiative, I can help you build the human to human competence that unlocks impact and creativity.
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1:1 coaching for managers, leaders, and senior contributors who want to optimize their valuable time, talent, and energy, and play a part in creating humane, energizing workplaces.
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Facilitation services to activate discovery and creativity, achieve breakthroughs, build connection, navigate challenges with integrity and trust, and align on sustainable solutions.
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Your people are most valuable resource. Ensure that they have what they need to be successful in today’s world, to unlock the future that you want and ensure a resilient, capable leadership pipeline.
A range of design options are available to meet your needs, from pilot programs to strategic, long-term initiatives.
What People Are Saying
“As a Senior Director of Research and Decision Science at the Wikimedia Foundation, I lead a group of four teams who were recently brought under the same umbrella, in part to be more impactful and efficient by building on each other’s work.
Team members are distributed throughout the world with demanding workloads and still figuring out how to work together. A chance to meet in person at our offsite was a crucial opportunity to encourage collaboration and knowledge sharing in a way that would engage and inspire my teams.
Kristen worked with me to engage participants in our offsite goals before it even happened. She designed and delivered a highly-interactive offsite. At multiple points during the offsite, we looked around the room and saw that every single person was immersed in what they were doing.
Ultimately, all teams left the offsite with ownership of the next steps. Feedback from team members was overwhelmingly positive; participants noted that the offsite sessions sparked deeper conversations afterward. And I see their motivation to continue collaboration through the projects and process improvements they have proposed since our offsite.
In addition to helping us understand and leverage each other’s strengths and skills, Kristen helped us strengthen connections within and across teams.
The results Kristen delivered were absolutely worth the price and I would be delighted to work with Kristen again.
Our offsite was a smashing success, thanks to Kristen!”
“From our first day working together, your facilitation and organization of various strategy/process/collab/HR sessions has been an inspiration. Even in tough conversations I always enjoyed our times together.”
“I hired Kristen as a coach to support team effectiveness at the Wikimedia Foundation (WMF), the global nonprofit that powers Wikipedia. She quickly demonstrated a gift of supporting groups of humans to transcend their usual limiting dynamics. Each team she worked with bloomed, becoming a better and higher performing version of itself.”
“Kristen facilitated hard conversations among our managers to drive forward organizational changes around leveling our people, promotions, and career development to name a few.
She is thoughtful, experienced, and knowledgeable in organizational development and people development. I highly recommend reach out to her.”
“Kristen helped craft the directions for team planning and strategic development with small and large teams made up of highly passionate and diverse minds. She knows how to encourage discussion and drive to meaningful outcomes. She does all of this with a ready smile and a mindful presence to all involved.
She is a true morale boost and a trusted member of the leadership teams. I can easily give her the highest recommendation available.”
SERVICES